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Landscape - Picture of Ameristar Casino Resort Spa Black Hawk

Photo: Landscape

From Review : Pleasant stay of Ameristar Casino Resort Spa Black Hawk
Pleasant stay
Casino Floor
Lower Level Gaming Area
Seating Area
Pool Area
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Ken G wrote a review Jun 2019
Cheyenne, Wyoming9 contributions4 helpful votes
Spent Fathers Day at the Hotel and pleased at the initial entry, reception, and valet parking. After check-in we moved to our room to find it not throughly clean, cigarette ashes were left on the dresser and nightstand. For this reason I couldn’t give give it a 5 Star rating.
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Date of stay: June 2019
Response from PennNationalGaming, Guest Relations Manager at Ameristar Casino Resort Spa Black Hawk
Responded Jun 26, 2019
Ken, Thanks for spending Father's Day enjoying our resort. We can see we may have missed an opportunity to impress you at the time of check-in, but rest assured we will be passing on this review to our hotel leadership to ensure this is addressed for future visitors. We look forward to inviting you back more this summer! Sincerely, Ameristar Black Hawk
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