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Balcony - Picture of Shore Hotel, Santa Monica

Photo: Balcony

From Review : Lovely Hotel & Fabulous Staff of Shore Hotel
Lovely Hotel & Fabulous Staff
Best of our LA trip
Best of our LA trip
Everything is perfect
Everything is perfect
Everything is perfect
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travelindanks4 wrote a review Aug 2019
2 contributions
Upon our arrival, which happened to be pretty early on a Tuesday morning, we were greeted with smiles and welcome. Erick checked us in and he was fantastic! We also came across the sales manager for the hotel and in conversation found out she was from our town. Randall took our
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Date of stay: July 2019
Response from RobertoGJr, Front Office Manager at Shore Hotel
Responded Aug 18, 2019
Dear travelindanks4, Thank you for taking the time to review your stay at Shore Hotel! I am ecstatic to hear that the customer service you received from Erick met your expectations! Shore Hotel believes that personalized service is the key to an amazing stay and I am honored on behalf of the staff that the team was able to provide you with helpful service. We appreciate the 5-star review and are happy Erick was able to create a memorable experience. Please let us know whenever you are in the Santa Monica area. We would love to host your stay with us again! Warmest Regards, Roberto Gonzalez
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