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Bathroom - Picture of Residence Inn San Francisco Airport / San Mateo

Photo: Bathroom

From Review : Filthy Room, Charges for Parking Car, Old furniture - not a place to stay of Residence Inn San Francisco Airport / San Mateo
Filthy Room, Charges for Parking Car, Old furniture - not a place to stay
Updated Apartment, Just Fine
Updated Apartment, Just Fine
Updated Apartment, Just Fine
Updated Apartment, Just Fine
Updated Apartment, Just Fine
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TIGGERALA wrote a review Jun 2018
Alamosa, Colorado235 contributions56 helpful votes
+2
We booked this hotel because of location to SFO and it was under $200 unlike the rest of the hotels in the area. However, the first room we were provided was filthy - toilet needed cleaning, bathroom cabinet door was missing, the bed ruffle was missing, the carpet was a mess.
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Date of stay: June 2018
Response from ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport / San Mateo
Responded Jun 19, 2018
Dear Tiggerala, Thank you for taking some time to post some honest feedback and for staying with us here in San Mateo. We strive to deliver a great experience we you walk through our doors, and it's obvious that we fell short with your visit with us. We have shared your feedback with the appropriate hotel team to prevent anyone from going into a room that is not completely ready for arrival. Please feel free to contact myself directly as I would love to hear more about you recent stay with us. Warm regards, Kenneth Wahlstrom Operations Manager
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