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Pool - Picture of Colony Palms Hotel, Palm Springs

Photo: Pool

From Review : Pleasant stay of Colony Palms Hotel
Pleasant stay
Perfect boutique oasis
Anniversary Perfection
A Pleasant Experience
Oasis in the desert
Perfect boutique oasis
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Danny P wrote a review Jan 2019
Ipswich, United Kingdom79 contributions22 helpful votes
Stayed for four nights after Christmas and whilst on the whole we had a lovely stay there were one or two issues that just let the hotel down . The casita we stayed was gorgeous, big comfy bed ,smartly decorated with a private garden that got the afternoon sun . The staff are
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Date of stay: January 2019
Response from PeggyT821, General Manager at Colony Palms Hotel
Responded Jan 10, 2019
Dear dannyp214, Thank you for your comments regarding your recent stay at the Colony Palms Hotel. I am so sorry to hear about the issues you encountered while with us. I would have the same questions as you regarding servicing the room after 5:00 pm, this is not our typical standard and I am truly sorry and embarrassed that this was the message you received. I am so happy to read that you enjoyed dining in Purple Palm, it truly is a great place with great food. Once again, please accept my apologies and if you return to Colony Palms as I would love to give you a warm Colony Palms welcome back. Thank you Peggy
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