Balcony - Picture of JW Marriott Desert Springs Resort & Spa, Palm Desert
Photo: Balcony
From Review : It is not the beautiful building, it is the beautiful staff! of JW Marriott Desert Springs Resort & Spa
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Guests
+6
We stayed at the Marriott Villas and other places on busy holidays, so we decided to come here on Memorial Day. the place was packed. Due to the fully booked hotel, an incident happened in one of our rooms that would make managment cringe. We alerted the staff, and the…
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Date of stay: May 2017
Response from esther f, Public Relations Manager at JW Marriott Desert Springs Resort & Spa
Responded Jun 2, 2017
Emad A, Thank you for sharing your experience at the Desert Springs, through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to having you visit again in the near future. Best Regards
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