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Entrance - Picture of Andaz Napa

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From Review : Good but not worth price tag of Andaz Napa
Good but not worth price tag

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Great weekend
July 2024
ausc24 wrote a review Mar 2018
Durham, North Carolina40 contributions28 helpful votes
3.0 of 5 bubbles
The title of the review says it all. The Andaz Napa is a nice hotel with a very friendly staff but none of it befits the $380/night price tag. The check in was very casual and for a “high end” hotel, you would expect concierge level services, or at least an offer to carry your
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Date of stay: March 2018
Response from Michael B, Director of Sales at Andaz Napa
Responded Apr 4, 2018
Thank you so much for your feedback and it is great to hear that you enjoyed our staff and hotel! We do strive for a more relaxed environment due to the nature of our brand, but we also have valet and bellmen who are able to assist with your bags upon request. Our pricing is higher than other destinations because of our downtown location, however you will find we are priced competitively among other hotels located in downtown Napa. A movie is currently being filmed that is staged in Napa, and that is the reason for the person who was taking pictures from the rooftop across the street. We hope you enjoy seeing recognizable locations when the movie is released. We sincerely hope to have the opportunity to welcome you back to beautiful downtown Napa! Best regards, Michael Bergin
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