Pool - Picture of Best Western Plus Heritage Inn, Benicia
Photo: Pool
From Review : Acceptable, but a little noisy of Best Western Plus Heritage Inn
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$158
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$158
$152
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+6
The hotel is clean and in good shape. I did find the front desk friendly. Check in was a little bit slow and staff seem overwhelmed. But the hotel was sold out during my stay, two large groups, 1 Chinese tour group and a huge work crew from the refinery. It was very loud and…
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Date of stay: September 2015
Response from GFCANTU, General Manager at Best Western Plus Heritage Inn
Responded Mar 21, 2016
Thank you for sharing your experience with us here at the Best Western Plus Heritage Inn. As a Valued Guest, we appreciate your feedback and were always looking for ways to improve. One of our key priorities is to provide the highest level of friendly and superior customer service. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. Thank you so much for staying with us and we hope to serve you again whenever your travels bring you back to Benicia. Sincerely, Geraldine Felaire-Cantu General Manager
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