Dear waynegm54, Let us thank you for choosing Excellence El Carmen as the destination for your vacation, for being a loyal guest to our resorts, and for recommending us to all Trip Advisor readers. We are very glad for your generous remarks of the positive sides of your vacation and to know that you’ve got so satisfied with the excellent service provided and the modern facilities, which made your stay an enjoyable experience. Thank you for your appreciation and rest sure that your amiable comments will reach the eyes and ears of all our staff at the resort. It means so much more when it comes to the opinion of our valued guests! We also appreciate your constructive feedback, which is very important to us. Your inputs help with our continuing efforts to provide an excellent service and a great stay. It will be a privilege to welcoming you back soon for another memorable getaway. Please receive our warmest regards from Excellence Family!