Dear Guest, Greetings of the day! Thank you for taking the time to share your experience at Jehan Numa Palace through this review. We thank you for giving us a chance to serve you and sharing your experience of our Hotel. Your feedback surely motivates all our team members to do better and better. We are really sorry to know about your unsatisfied experience in certain aspects to your stay at our Hotel. Your feedback is important to us, and we would surely work on all the areas which you have mentioned. Please do contact me at +91- 9993091060 when you make your reservation, we shall surely make amends to a broken promise. We assure you a better experience on your next visit. Regards Gaurav Rege General Manager