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Pool - Picture of Majestic Colonial Punta Cana, Dominican Republic

Photo: Pool

From Review : Second Time and Planning a Third of Majestic Colonial Punta Cana
Second Time and Planning a Third
Gazebo Interior (Also One On Beach!)
We will be back!
Majestic Colonial Beach Area
Spring Break in Paradise!
Check In— / — / —
Check Out— / — / —
Iris H wrote a review Jun 2019
New York City, New York61 contributions18 helpful votes
Check In: we booked via Liberty Travel so somehow that qualified us for VIP check in. There was nothing VIP about it. It was a lot of confusion, a lot of details were not explained but we’re used to this so we didn’t make a big deal (especially after a bunch of questions that
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Date of stay: May 2019
Response from Quality-Majestic, Customer Care at Majestic Colonial Punta Cana
Responded Jun 4, 2019
Dear IHerRey, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you enjoyed our beautiful facilities, food choices, drinks, kids club and the kind attention from our team, especially from our Guest Service Manager Brayan, Alfredo, Carlos, and Jesuito. It is very important to us that every guest receives star treatment during their entire stay from our staff. Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service.  It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts. Sincerely, Valeri Rustan Customer Care Majestic Resorts
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