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Landscape - Picture of Royalton Splash Punta Cana, An Autograph Collection Resort & Casino, Dominican Republic

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From Review : Fantastic Holiday! of Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Fantastic Holiday!
Servicio y trato!
Luxury Diamond Club Holiday
Vacances amusantes en famille
Memories Splash 2018
FamiligiaBG wrote a review Feb 2019
Toronto6 contributions2 helpful votes
5.0 of 5 bubbles
Date of Travel: 20 - 27 January 2019. We travelled with another family and had a great time! This would be our fifth all-inclusive holiday and by far the best one! The newly renovated hotel was immaculate, staff absolutely wonderful and kind and made us fall in love with the
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Date of stay: January 2019
Response from PRbluediamond, Gerente at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino
Responded Feb 3, 2019
Dear FamiligiaBG, Thank you for taking the time to share your experience with us at Grand Memories. We are glad the facilities and services offered to you by our staff were to your complete satisfaction and we would like to thank you for sharing on TripAdvisor such a kind feedback about your stay. Thank you for highlighting how incredible our food is and for saying that everyone is incredibly kind and happy to help you. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with the whole staff, especially the ones you mentioned, we are sure it will make them so happy. We appreciate that we have been able to meet your expectations and that our location and facilities, accommodation, rooms and services that we offer in our hotel have been to your liking. It is a great pleasure to read how much you have enjoyed our resort. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise. Sincerely, Grand Memories Team.
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