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Pool - Picture of Occidental Punta Cana, Dominican Republic

Photo: Pool

Beautiful Beaches, Nice Room, Excellent Activities but Inconsistent Service
Wonderful stay in Aug-2017
Séjour à Punta Cana- Occidental-Barcelo Punta Cana
New in pool loungers
Excelente Estadía!
Mother-Daughter Getaway
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Other Recent Reviews

Frank-in-MI wrote a review Mar 2017
Midland, Michigan191 contributions88 helpful votes
+13
If you don’t want to read the whole review, this is a reasonable, 3.5 - 4 star, small to midsize resort with a large beautiful beach, lots of pools and chairs, good food and nice rooms but inconsistent service, especially at the bars. We booked this place through
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Date of stay: February 2017
Response from gpcsm, Community Manager at Occidental Punta Cana
Responded Mar 6, 2017
Dear Frank-in-MI, First and foremost, I would like to thank you for taking a moment of your time to share your recent experience with us at the Occidental Punta Cana. In general, we are thrilled to know that we have managed to satisfy your expectations. That said, I have reviewed all of your comments and suggestions and have taken the liberty of sharing them with the management of our resort. It is through unbiased feedback and customer reviews that we are able to target the specific areas where we need to improve. Our primary goal is, and always will be, to offer each and every one of our guests nothing less than a five-star quality of service. Once again, we thank you for choosing to stay with us and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you. Best regards, Scarlett Acosta Community Manager
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