Dear 1202horselover, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us. We are pleased to know that in most regards we were able to satisfy your expectations and that, in general, our staff was able to positively contribute to the outcome of your stay. I will share your comment with Carmen. Once again, we express our appreciation to you for having chosen to stay with us at the Occidental Punta Cana. Needless to say, we’d be thrilled to welcome you back in the near future. It was truly a pleasure to serve you. Sincerely, Scarlett Acosta Community Manager