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Landscape - Picture of Vista Sol Punta Cana Beach Resort & Spa, Dominican Republic

Photo: Landscape

From Review : Average not a 4 star hotel of Vista Sol Punta Cana Beach Resort & Spa
Average not a 4 star hotel
playa
Terrible food and beds made on concrete
Aussen Hui, innen Pfui
Vacation with friends
Comida Gourmet... la terrina de Conejo lo único rico!
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Other Recent Reviews

Bery A wrote a review Aug 2017
Houston, Texas93 contributions17 helpful votes
I must start off by saying that if you're on a limited budget and still want to be able to experience the Caribbean this is the place to be! Beautiful beaches Punta Cana is just amazing.... The resort is actually average I would rate it a 2 star hotel. No wifi connection except
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Date of stay: July 2017
Response from VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana Beach Resort & Spa
Responded Aug 27, 2017
Dear Guest, Greetings from Vista Sol Punta Cana Thank you for taking the time to write a review on Tripadvisor. At Vista Sol Punta Cana, we make big efforts in order to improve our service, and your feedback is the best way to do it. We´re glad you enjoyed our Foam Party and our Mexican and Gourmet Restaurants. Regarding to your review, we would like to add the following: The category of every hotel is subject to strict controls by national and international institutions. For sure Vista Sol is a 4* resort. All mattresses in the rooms have been renovated from 2016. We are surprised about your comment. Internet is available for free through our show area. Please note that certain programs need specific amount of band width in order to make use of certain processes. There is available as well a premium wifi (extra charge) with advanced connectivity. This information is published at the Front Desk- Guest Service Information Point- Show Area and Welcome Pack. Our hotel offers a wide variety both in our bars (7), buffet (1) and the specialty restaurants (4+1 Snack Bar) with the aim of meeting the culinary demands of different cultures who visit us. As a company focused on service, we are aware that it is thanks to the valuable comments from our customers that we can continue working for the optimization and improvement of our services. At breakfast, lunch and dinner time we offer to our guests a wide variety and fresh selection of vegetables, legumes, fruits, juices, fish, seafood, meat, pastries and more. All our restaurants have automated ventilation systems. However, it is true that at certain times of year the temperature experiences a significant increase. Thanks for choosing Vista Sol Punta Cana. It would be very nice to have again the possibility to welcome you back. Kind regards, Alfredo Picasso, Resident Manager
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