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Landscape - Picture of Paradisus Punta Cana Resort, Dominican Republic

Photo: Landscape

From Review : Paradisus Punta Cana of Paradisus Punta Cana Resort
Paradisus Punta Cana
My Bday Trip!!
Girl trip
Paradise getaway!!!
Beautiful Beach
Excelent Trip to Paradisus Punta Cana
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Stacey O wrote a review Aug 2018
Jersey City, New Jersey30 contributions7 helpful votes
+5
I just got back home from a 5night stay at the Paradisus Punta Cana and I am depressed! This property is BEAUTIFUL and so well kept! I keep looking back at my photos and they look photoshopped lol! My family and I (4 adults and two children) arrived at around noon on a
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Date of stay: August 2018
Response from Paradisus P, Director de Relaciones con Clientes at Paradisus Punta Cana Resort
Responded Sep 29, 2018
Dear Stacebase, Greetings from Paradisus Punta Cana! Firstly, I would like to thank you for selecting our property for your recent vacation and for have shared your recent experience with us. We are glad to know that our team was able to exceed your expectations. Be sure that we will congratulate them for their job during your holidays. In reference with the dinner reservation we truly regret due the high occupation you couldn’t enjoy all of our restaurants, our team is going to do their best to satisfy all our clients’ requests, always depending on the restaurant availability. Our rooms are subjected to daily revisions from our maintenance and housekeeping departments; however, there might be situations that can arise during our guests stay. We deeply regret that you room was affected by the issues mentioned and as a result you may have obtained a negative impression, if any situation arises our team provides the immediate solutions in order to help the best way possible our guests. Thank you for have chosen us as your vacation destination, you will always be welcome at Paradisus Punta Cana. Best regards, Rafael Megias Guest Experience Director
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