Dear guest, On behalf of the entire Iberostar team, we thank you for choosing us as your vacation destination and sharing your experience with the Tripadvisor community. It`s a pleasure for us to know that you have had a pleasant experience in our establishment thanks to all the mentioned aspects like the excellent service received from our wonderful team. On the other hand, you can be sure that we are going to take those points that were not of your complete pleasure, as suggestions for improvement. We sincerely hope to welcome you in the not too distant future. Do not hesitate to contact us if you need assistance with your next reservation. Cordially, Quality Manager DR