Food - Picture of Majestic Elegance Punta Cana, Dominican Republic
Photo: Food
From Review : Great hotel, Needs more veggie options of Majestic Elegance Punta Cana
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Guests
+32
Dates stayed: 12/13-19 /2016 Originally booked the majestic colonial through Costco and upgraded to the colonial club which was the adult only section. As soon as we arrived, the colonial told us we had been upgraded to the majestic elegance and proceeded to give us both a…
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Date of stay: December 2016
Response from Quality-Majestic, Quality Manager at Majestic Elegance Punta Cana
Responded Dec 22, 2016
Dear nk0809, Thank you so much for your beautifully worded and detailed review regarding your recent vacation here in Punta Cana. Thank you very much for all your praises toward our staff, especially your butler Junior and Jacob. We take such pride in our resort and our staff and it is very important to us that every guest receives this star treatment from our staff. We are also glad to hear that you were really pleased with your romantic dinner at our beautiful beach as well as your in-room breakfast. What a pleasure to hear that you also appreciated our in-house app and that you had great fun at volleyball and at our famous foam party. We are really sorry for your experience regarding vegetarian options and we promise to review, analyze all yours comments in order to not to repeat this kind of situation. I have also forwarded the comments to the Executive Chef and the Food & Beverage Manager for his review and improvement. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it will be an honor to welcome you back to Majestic Resorts. Warm regards, Maria Bundgaard Quality Manager Majestic Resorts
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