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Pictures of Marriott Tuxtla Gutierrez Hotel - Tuxtla Gutierrez Photos

Tuxtla Gutierrez: Pictures

From Review : Disapointment - definitely not Marriot quality of Marriott Tuxtla Gutierrez Hotel
Disapointment - definitely not Marriot quality
Cabellos en las Camas, Moscas en la Habitación y se regresa la porqueria de la coladera
La peor de las experiencias!!
habitacao
BAD EXPERIENCE
La peor de las experiencias!!
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MAja1012014 wrote a review Apr 2018
Warsaw, Poland29 contributions7 helpful votes
2.0 of 5 bubbles
When you choose Marriot, you expect certain level of hotel. This time our expectations definetelly did’nt met reality. This hotel is architect’s nightmare. Probably it was designed as a labirynth initially. But it’s rather small disadvantage among the others. Walls are made of
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Date of stay: April 2018
Response from Miguel M, Manager at Marriott Tuxtla Gutierrez Hotel
Responded Apr 9, 2018
Dear MAja1012014,, Thank you for choosing to stay at the Marriott Tuxtla Gutierrez Hotel. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, thank you for your feedback and we hope to serve you again whenever your travels bring you back to Tuxtla, Gutierrez. Sincerely, General Manager.
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