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Landscape - Picture of Ngorongoro Serena Safari Lodge, Ngorongoro Conservation Area

Photo: Landscape

From Review : Fantastic but ... of Ngorongoro Serena Safari Lodge
Fantastic but ...
Very nice view but a bit aging
Amazing views, excellent location and comfortable rooms
Camera con vista, sull’Eden
Great Rooms with excellent view and very nice staff
Great stay with amazing crater views
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Harley Quinn wrote a review Apr 2019
Casablanca, Morocco201 contributions93 helpful votes
Amazing view, very good service, beautiful hotel , nice location. But, they might be some improvements to make about the quality of the served meals. Also, we have been refused a table with a view even it was 6 in the morning and it was empty. I also had a massage that was good
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Date of stay: April 2019
Response from SerenaHotels, General Manager at Ngorongoro Serena Safari Lodge
Responded May 1, 2019
Dear Sah, Greetings from Serena, Thank you for taking your time to share your experience during your holiday and your decision to stay with us at Ngorongoro Serena Safari Lodge, we value your feedback and this gives us more strength to do better. My apology for shortfalls, we have addressed the issue and correct measures for improvement have been implemented. I would like to reassure you that we are committed to offer the best experience to our guest by improving our products and services we offer. We hope to see you in future when you are planning a trip to Tanzania. Regards Nickson Kanyika Lodge Manager
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