Pool - Picture of Fairmont Scottsdale Princess
Photo: Pool
From Review : Fun in the sun of Fairmont Scottsdale Princess
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Guests
+7
Stayed 2 nights at Scottsdale Princess. Staying in many different Fairmont's I cannot rate this a AAA 5 Star resort Although the pools were a 5 It ends there Got sick from chicken the first night I arrived A hair in my sons caesar salad although mine was fabulous Forgot…
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Date of stay: July 2018
Response from FairmontScottsdl, Manager at Fairmont Scottsdale Princess
Responded Jul 12, 2018
Dear den 1335, Thank you for choosing the Fairmont Scottsdale Princess and for taking the time to share your review. Information of this nature is extremely valuable in helping us continue to provide our guests with the luxury experience they deserve. We are disappointed that you felt you did not receive the Five Diamond service and world-class accommodations our resort has come to be known for, so please accept my apologies. Although we would have liked the chance to address your concerns during your stay, we are grateful to learn about these areas of opportunity and would like to speak with you in further detail. I invite you to contact me directly at younes.atallah@fairmont.com. Our goal is to restore your faith in our property and to provide you with an outstanding and memorable future visit, for all the right reasons. Kind regards, Younes Atallah Hotel Manager
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