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Pointe Hilton Tapatio Cliffs Resort - Picture of Pointe Hilton Tapatio Cliffs Resort, Phoenix

Photo: Pointe Hilton Tapatio Cliffs Resort

From Review : Dated sad and tired of Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort
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Johnny V wrote a review Mar 2021
Rancho Cucamonga, California12,809 contributions163 helpful votes
+28
Staff was friendly. It would be 1 star without the staff. From front desk, housekeeping and pool bar staff are friendly, helpful a s polite. Rooms are very dated. Small old tvs. Tiny toilet and bathtub area. Rooms are in alleys and every door slam car start or car door closing
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Date of stay: March 2021
Response from Jeff Lesker, General Manager at Pointe Hilton Tapatio Cliffs Resort
Responded Mar 31, 2021
johnnyvegas12, thank you for taking a moment to share your feedback. While I’m happy you received the customer service we pride ourselves on, I am disappointed you left the resort less than satisfied. I appreciate your feedback and will continue diligently working to improve the guest experience. Thank you.
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