Good morning Lizelle, Thank you for taking the time out to write a review on TripAdvisor. I am pleased to hear you had a lovely stay despite the weather. We are self catering chalets on the banks of the St Lucia Estuary. We strive to offer a service to all our guest booking tours and excursions. The lady who checked you in "Pat" is my stand in manger when I am unavailable and I have never had a complaint! Regarding our chalets, we have an open planned chalet which is what you booked, we also have 2 luxury 2 sleeper chalets which have a queen bed with an en-suite bathroom, lounge, kitchen and private deck outside. Guest often book chalet no 1 been my cheapest chalet and expect the luxury chalet. This mistake is often made when booking chalets, I can only urge clients to please read the description of the chalet they are booking into. Chalet 1 is my cheaper chalet to accommodate those traveling on a tighter budget, it still has all your necessities and is clean and tidy. We look forward to welcoming you again in the near future, Hopefully the weather is more accommodating! Kind regards Shelley from Sunset Lodge