Pool - Picture of De Charmoy Estate, Durban
Photo: Pool
From Review : Terrible dirty! of De Charmoy Estate
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Guests
+1
Traveling excessive is part of my job. The management should be present and take check rounds. I arrived , wanted a swim in the near by pool, but it was so dirty! Terrible. My bathroom had glasses and ice cream bowl dirty standing around. Toilette dirty and woman's stuff in the…
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Date of stay: February 2016
Response from 4231sadie, General Manager at De Charmoy Estate
Responded Feb 19, 2016
Good Afternoon Further to your review above and our subsequent direct correspondence, we would like to thank you for your feedback especially as this is not how we operate so we can ensure that it does not happen again. Regarding the swimming pool; we had already engaged a specialist to intervene as we could not get the balance correct on our own, We look forward to having you stay with us again in April.
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