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Interior - Picture of Regal Shanghai East Asia Hotel

Photo: Interior

From Review : Nice room, sad restaurants of Regal Shanghai East Asia Hotel
Nice room, sad restaurants
The Hotel
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The Lobby
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pepamint_lee wrote a review Jun 2017
Singapore, Singapore213 contributions85 helpful votes
Was upgraded to an executive room minus the executive privileges of using the executive lounge, strange huh. Pros: Room is big and relatively modern. Decor in corridor outside of room is very nice, lots of porcelain on display. Cons: Absolutely hated the taps in bathroom, very
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Date of stay: June 2017
Response from Julia_Guo, Public Relations Manager at Regal Shanghai East Asia Hotel
Responded Jul 2, 2017
Dear pepamint_lee, Thank you for your valued comments concerning your recent stay at Regal Shanghai East Asia Hotel. We are delighted to know that we were able to accommodate you in your executive room except the taps in bathroom. Based upon your feedback, we clearly did not provide our usual impeccable Food and Beverage service . We sincerely apologize for the shortcomings you encountered whilst staying with us. Moreover we would like to discuss in detail your feedback to ensure you consider choosing Regal Shanghai East Asia Hotel again. Cordially yours,
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