Dear BangX, Thank you for your continued patronage and providing us with such a rewarding feedback. It is wonderful to hear that on both occasions, your stay with us was a memorable experience. Complete guest satisfaction is a top priority and I am delighted to know that you've experienced it first hand. Rest assured we are eager to welcome you back BangX. If there's anything that we can do to assist you on your next visit, please do not hesitate to let us know. Safe travels and stay well. Yours sincerely, Greg Findlay General Manager The Westin Bund Center Shanghai