Dear Sjjohanson, All of us at Sofitel Hyland would like to offer our sincere thanks for sharing your feedback here on TripAdvisor. We are happy to read that you had a memorable stay with us and the entire team of Sofitel Shanghai Hyland managed to make your stay a pleasant one. Your nice words have been shared with everyone as they serve as an encouragement to all of us to continue delighting our guests during their stay with us. Once again thank you for sharing you experience and for your fantastic rating, we sincerely hope to see you again very soon for another trip to Shanghai. Sincerely, Morgane Borrel Guest Experience Manager