Bathroom - Picture of The Ritz-Carlton Shanghai, Pudong
Photo: Bathroom
From Review : Felt like celebrities! ...with only a few minor points for improvement. of The Ritz-Carlton Shanghai, Pudong
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My partner and I stayed at this hotel on December 11, 2017, the day after he lost his passport, and we felt like treating ourselves after running around the Public Administration buildings in my hometown. We have stayed in 4-5 Star hotels in Sydney, our city of residence, many…
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Date of stay: December 2017
Response from The ritz Carlto... S, General Manager at The Ritz-Carlton Shanghai, Pudong
Responded Jan 19, 2018
Dear Fiona W Thank you very much for taking the time to share your staying experience with the TripAdvisor Community. I was delighted to read that you were impressed with our room and turn-down service, and the warm welcome and excellent service you received from our Ladies and Gentlemen, especially Mirco. I have shared your kind words with my team. I am sorry that the view and buffet did not meet your expectations, and that your partner was bothered by the blinking light on the ceiling. Our Ladies and Gentlemen look forward to welcoming you back in the future. Warmest regards Andrew Houghton General Manager
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