Dear Mr Nacim, First, We would like to thank you for all the wonderful comments you made about Melia Shanghai Hongqiao, your opinion is very important to us and help us to improve our services. We are glad you had such a wonderful experience with us and trust it will not be long before you will be back for another visit. On behalf of the staff and myself , I must say we are all delighted to have you at the hotel. In the meantime, remain at your entire disposal for any further particular you may wish. Yours sincerely, Miriam Insua.