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Landscape - Picture of Sheraton Grand Chennai Resort & Spa, Chennai (Madras)

Photo: Landscape

From Review : Awesomeness that needs improvement to meet Sheraton class of Sheraton Grand Chennai Resort & Spa
Awesomeness that needs improvement to meet Sheraton class
What a fabulous property!
Sheraton Grand Chennai Resort & Spa
WONDERFUL STAY
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Other Recent Reviews

Lunch
September 2021
DonThomasJacob wrote a review May 2019
Chennai (Madras), India151 contributions115 helpful votes
+3
The resort is not very far from Chennai and is a nice place to wind up and relax by the beach for a couple of days. The beach is a short walk from the resort and while it’s not private, the resort seems to be taking pains to maintaining it well. It’s quiet and neat and relaxing.
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Date of stay: May 2019
Response from ShibilMalik, General Manager at Sheraton Grand Chennai Resort & Spa
Responded Jun 22, 2019
Dear Guest, Thank you for taking the time to convey your comments and for choosing Sheraton Grand Chennai Resort & Spa. We are very pleased to know that you appreciated the overall facilities, the professionalism of the staff and enjoyed the culinary experience at our resort. Also, your kind words of appreciation towards our associates is most gratifying and has been passed on to them. Additionally, I am extremely concerned to read your feedback on Housekeeping standards. Thank you for bringing this to my attention. The teams have been briefed on this matter and I would urge to treat this as an isolated incident. We assure you that we follow strict standards otherwise. We also look forward to welcoming you back and another opportunity to host you. Sincerely, Shibil Malik General Manager
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