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Pictures of The Lalit Mumbai - Mumbai Photos

Mumbai: Pictures

Extremely disappointed & A series of unnecessary problems
No regular cola Cola !!!
Rude staff and dilapidated hotel
Torn pillows with dust mites
This is not good enough for a 5 star hotel !
Check In— / — / —
Check Out— / — / —
미니옹앤졸리 wrote a review Apr 2018
Seoul, South Korea203 contributions27 helpful votes
We are extremely disappointed with our experience at The Lalit Mumbai. There was first a problem at check-in, when the Duty Manager Mr Sangram couldn’t find our booking. We told him to sort things out with Agoda, but he ignored us and made us wait. We asked him to contact
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Date of stay: April 2018
Response from VipinS01, General Manager at The Lalit Mumbai
Responded Apr 27, 2018
Dear Guest, Namaskar and Greetings from The Lalit Mumbai!!! Thank you for sharing your valuable feedback and It is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. We remain at your service and look forward to welcome you back at The LaLiT Mumbai. Regards, Vipin Singhal Hotel Manager The LaLiT Mumbai
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