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Interior - Picture of Sofitel Mumbai BKC

Photo: Interior

From Review : No Smoking Hotel! of Sofitel Mumbai BKC
No Smoking Hotel!
Visit to Sofitel at BKC Mumbai
Luxury hotel
Excellent location and great service
So Spa with L'Occitane
Pushkin Shukla wrote a review Jan 2017
Calgary, Canada794 contributions83 helpful votes
5.0 of 5 bubbles
I had a wonderful time at this property. The rooms are more like boutique and the service is remarkable. But, for Smoker it seems it was quite a challenge because Hotel doesn't have Smoking Rooms the smokers need to step out of hotel entry gate and smoke at the area which hotel
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Date of stay: January 2017
Response from Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC
Responded Jan 22, 2017
Bonjour Pushkin S, Thank you for choosing to stay with Sofitel Mumbai BKC during your recent visit to Mumbai and for sharing your appreciation with us. It is heartening to note that you had an overall pleasant stay with us and appreciated the hotel and its facilities. It is feedback such as yours that encourages us to ensure our guests receive the best level of service and comforts at all times. Coming from a Level 6 contributor, we are extremely thrilled to note the wonderful stay you had with us. Indeed, in the interest of our guests health - we do not have any smoking rooms, however we do have designated smoking areas in the hotel premises for our esteemed guests who do wish to smoke. We thank you for your kind understanding on the same. It truly means a lot to us. We look forward to welcoming you back on your next visit and trust that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC
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