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Great stay
December 2023
Good Names All Gone! wrote a review Dec 2017
Sandhurst, United Kingdom348 contributions275 helpful votesWe stayed here for one night as part of a tour and I found it a bit disappointing. Check in was quick and efficient. Our room was okay with adequate wardrobe space but not much drawer space. This didn't bother us because we were only there for one night and living out of…
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Date of stay: November 2017
Response from Suresh A, General Manager at Hotel Sigiriya
Responded Dec 14, 2017
Dear Guest Thank you very much for taking the time to share your feedback on your recent stay at Hotel Sigiriya. Your comments are of great value to us and have been reviewed with my team on areas of improvement. We recognize that we may have fallen short of your expectations, for which we sincerely apologize. We invest a lot of time in effort to train our team to ensure the highest level of personalized service at all the times to make every valued guest happy. We sincerely hope that we will have the opportunity to welcome you once again at our hotel. Please contact me directly on suresha@serendibleisure.lk. Thank you once again for having selected Hotel Sigiriya. Sincerely, Suresh
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