Entrance - Picture of Hotel Sigiriya
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From Review : Marvelous hotel with superb hospitality of Hotel Sigiriya
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Exceptional Customer Service
December 2023
+33
We had two days stay at Sigiriya Hotel in June 2017. We reserved two double rooms as my family comprises 6 ppl (including small one - 1.2yrs) The experience my family got is amazing !. From the start of our stay even before reaching hotel was wonderful. One Mr . Roshan called…
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Date of stay: June 2017
Response from Suresh A, General Manager at Hotel Sigiriya
Responded Jul 10, 2017
Dear Sujeewa, It was truly a pleasure having you as our guest and thank you so much for taking the time to write such a wonderful review of your experience. We are all delighted to learn that you enjoyed the friendly service delivered throughout the resort. Our location is a real asset, but it's nice to see that our effort in Service and all other arrangements find its recognition as well. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. Your kind words are a great source of encouragement for our team, who strives to deliver a memorable experience to each of our guests at all times. . We will sure to be sharing your valuable review with staffs Thank you once again for having selected Hotel Sigiriya and we look forward to the opportunity to welcome you back again in the not too distant future. Sincerely, Suresh
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