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Landscape - Picture of Pangkor Laut Resort, Pulau Pangkor

Photo: Landscape

From Review : Great minus the excessive sales pitch of Pangkor Laut Resort
Great minus the excessive sales pitch
Woooow, soo relaxing
KL Getaway, Luxury Retreat!
view from our room
A short wonderful getaway..
Room Suite Room - the Sea Villa
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Tade Ojo wrote a review May 2016
Johor Bahru, Malaysia192 contributions107 helpful votes
Best to be enjoyed with one's partner. Uncle Lim's restaurant serves fantastic food which we returned to every night during a 4 day trip. As expected, the staff are excellent. Watch out for the algae in the sea by taking a good shower afterwards. Only downer is the persistent
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Date of stay: May 2016
Response from ross_sandersplr, General Manager at Pangkor Laut Resort
Responded May 31, 2016
Dear Tade O, Thank you so much for taking the time to visit us recently and for sharing your positive review with the users of Tripadvisor. I am delighted to read that you enjoyed the fantastic food at Uncle Lim's and the excellent overall service delivered by my team throughout the resort. I am however a little surprised by your comment with regards to persistent sales attitude, as this is the first time I've heard such a remark. My team does try to be thorough on the brief of the resort so that guests do not miss out on any of our various activities, spa treatments, or wonderful private dining experiences that are on available. I do apologise if you perceived to be pushy and I will share your review with my team so that we can learn from it. We do tend to find that the better the information we provide, the better choices our guests make which helps get them get most enjoyment out of their short time on the island. I am happy that you enjoyed your stay with us and I hope to have the opportunity to welcome you back again soon. Kind regards, Ross Sanders
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