Dear Guest, warm greetings and thank you for having chosen Phi Phi Island Village Beach Resort as the hotel for your stay on Phi Phi. I appreciate that you took the time to review your experiences with us and I am very sorry that we did not answer back to you sooner. We take guest comments into consideration when working on improvements and have managed to develop the hotel from day to day, based on your feedback. Kind regards, Khun Chao Treenawong General Manager