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Balcony - Picture of Santhiya Koh Phangan Resort & Spa, Ko Pha Ngan

Photo: Balcony

From Review : Superb except few things of Santhiya Koh Phangan Resort & Spa
Superb except few things
Incantevole
Huge and comfortable beds
Amazing resort in a stunning location but.....
Superb except few things
Superb except few things
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Asaf S wrote a review Jul 2019
11 contributions
+7
We booked via Travelor From some reason there was mistake and room booked in koh Yao Yai instead of Koh Phangan. Because of the problem the basic room which we booked not available anymore and hotel wanted to charge us 22,400 Thb for better room. I talked to Travelor in Israel,
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Date of stay: July 2019
Response from graiphat, Customer Service Center at Santhiya Koh Phangan Resort & Spa
Responded Jul 5, 2019
Dear Khun 88asafs, Sawasdee krab……Greetings from Santhiya Koh Phangan Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island! Thank you for sharing your nice review for us via our TripAdvisor page. We are glad to know that you had amazing experiences during your recent stays with us. Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money. We are extremely pleased to learn that you enjoyed our property, restaurant and our staff truly impressed you. However, for the electric problem, we have talked to our maintenance to fix it. In addition, we have laundry service. If you are interested in, you can ask our Front Office Staff. Once again, Thank you very much for your comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Phuket-Natai (opening in November) Respectfully yours, Graiphat Prommusik Customer Service Center Santhiya Koh Phangan Resort & Spa
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