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Changed room because of stains in bed cover and sheets. Hair on the top of drawer. Next room the same. No mattress protection, bedsheets directly over the mattress, not fixed. Bathrooms dirty, and nor acceptable.
Date of stay: January 2018
Response from Bristol H, Gerente at Bristol International Airport Hotel
Responded Jan 8, 2018
Hello Mr. Momo-muc Thanks for your feedback and rating. We will analyze internally with the Bristol Centro Civico unit the points mentioned in its evaluation so that we can further improve our processes and services. We work daily with a lot of effort and dedication to offer you the best possible experience. We hope to welcome you again in our hotels and show our advances and improvements. Sincerely, Team Bristol Hotels and Resorts.
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