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Entrance - Picture of Best Western Plus Austin Airport Inn & Suites

Photo: Entrance

From Review : Not what we expected :/ of Best Western Plus Austin Airport Inn & Suites
Not what we expected :/
Not what we expected :/
Sketchy area
Depressed...and depressing Bed!
Sketchy area
Sketchy area
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peralta65 wrote a review Apr 2017
186 contributions4 helpful votes
+4
It looks really nice, BUT the shower curtain was to high for the tub and there was a pool of water every time you got out. There was smoking out by the pool and you would have thought they were in our room smoking it smelled so bad and we were on the second floor. We also had
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Date of stay: April 2017
Response from aadsantos, General Manager at Best Western Plus Austin Airport Inn & Suites
Responded Apr 25, 2017
Hi peralta65! We would like to thank you first of all for responding to our survey. Every concern of our guests gives us an opportunity for growth and to better ourselves and service to our guests. Be assured that we will be working together as a team to address the concerns you have raised. Best regards.
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