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Balcony - Picture of Sofitel Philippine Plaza Manila, Luzon

Photo: Balcony

From Review : Stay at Sofitel Manila of Sofitel Philippine Plaza Manila
Stay at Sofitel Manila
staycation with ysa
Awesome trip and great service
Manila Bay Sunset
Manila Skyline
The world famous Manila Bay sunset
Francis C wrote a review Mar 2019
Makati, Philippines64 contributions16 helpful votes
4.0 of 5 bubbles
We stayed at Sofitel Philippine Plaza for a staycation. Since that day was a peak day, it took a while to line up at the reception. The good thing, though, is an ambasadress assisted guests for faster check-in. Accor members were redirected to a separate and faster check-in
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Date of stay: November 2018
Response from Sofitel-Philippines, Manager at Sofitel Philippine Plaza Manila
Responded Mar 3, 2019
Dear franciscoph, Bonjour Mabuhay! We truly regret that you were not fully satisfied with the check-in experience. On a lighter note, we thank you for recognizing our effort in helping our guests experience service from the heart. Your patronage and appreciation of Sunset Bar is very much pleasant to our ears as we just recently renovated it in our efforts to enhance the experience here in Sofitel. We are looking forward to see you again next year! Sincerely, Michelle Olea Dir. of Guest Experience
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