Interior - Picture of The St. Regis Kuala Lumpur
Photo: Interior
From Review : Glamour of St Regis done right in KL of The St. Regis Kuala Lumpur
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Guests
$181
$181
$182
$171
Booking.com$181
Hotels.com$181
Agoda.com$182
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Situated within KL Sentral area and couple of roads away from the Lake Gardens, the St Regis KL occupies a newly-built high-rise towering among several other buildings. The lobby with the 2 giant leather murals is an apt welcome, setting the tone for guests to look forward to…
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Date of stay: October 2016
Response from StRegisKL, General Manager at The St. Regis Kuala Lumpur
Responded Apr 14, 2017
Dear 25JJY, Allow me to share my gratitude for taking your time to share your valuable and detailed review regarding the experience received at The St. Regis Kuala Lumpur and sharing it on Tripadvisor with fellow travellers. I am delighted to hear that our beautifully appointed guestrooms and facilities as well as the rest of our team’s hospitality has met and went beyond your expectations. We are always working hard on being uncompromising and personalized in what we do for our guests and I am very happy to learn that we succeeded. I would also like to express my gratefulness for noticing our great talent in our Signature service - the Butler team, and especially in Jon and Rachel. Both Jon and Rachel are one of our many amazing talents and they will certainly be notified about your kind words. On the other hand, thank you for providing your constructive feedback in regards to breakfast and e-Butler Service where we will definitely look into improvements and I've personally passed on to the management concerned for follow up. Thank you once again for placing your trust in our hospitality and for being a great supporting guest of ours! I wish to have the chance to welcome you back to The Best Address in Kuala Lumpur in person in the not too distant future. Until then, should you have any arrangements that I can assist you with, please let me know and I will be happy to be at your service! Yours Sincerely, Samuel Wong General Manager The St. Regis Kuala Lumpur
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