Dear 616shah, Warmest greetings from Ramada KLCC and thank you for your recent stay with us. Thank you for giving us a high score, 4 out of 5 and for your compliments on our facilities including our 24 hour gym and our infinity pool which closes at 11pm. We are glad that you enjoyed our spacious clean rooms and the hotels strategic location. This hotel was rebranded as a Ramada, 1.5 years ago and we have also won Best 4 star hotel in KL and recently the Best Business Class hotel in KL. We look forward to your future stay with us. Best Wishes, Rajesh Daswani Hotel Manager