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full wipes on the table top - Picture of The Westin Kuala Lumpur

Photo: full wipes on the table top

From Review : Poor stay. Below expectation of The Westin Kuala Lumpur
full wipes on the table top
one wipes on the bathtub
one wipes on the table top
missing one spoon
found this on the cooking stove.
Best Christmas Turkey I’ve ever tasted
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Other Recent Reviews

Great location
September 2021
Indra Sadewa wrote a review Jan 2021
Kuala Lumpur, Malaysia876 contributions123 helpful votes
+7
First time staying in Westin KL. Stayed here for the new year celebration, 31/12 - 3/1 for 3 nights. booked Premium Room, High Floor, 1 King, City view. Upon arriving, reasonably long queue waiting for check in. One lady assisting with the manual check in, so this helps.
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Date of stay: December 2020
Response from Greg Gubiani, Other at The Westin Kuala Lumpur
Responded Jan 4, 2021
Dear Indra Sadewa First all, please allow to wish you a Happy New Year 2021! Please allow me to sincerely apologize for the experience you encountered and thank you for bringing this up to my attention. There are no excuses to be found and none will be. I have reached to you directly Indra Sadewa. Feedback is important to me and please be assured I will work towards addressing the short comings you went through. Once again Indra Sadewa, thank you for taking the time to express your feelings and I do remain available at: gregory.gubiani@westin.com, may I be of any assistance. Yours sincerely.
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