Dear Fiona W It is a pleasure to welcome you back to our hotel and I am truly happy to receive your positive review which will certainly motivate our colleagues in our mission to completely delight and satisfy our guests. Thank you for your compliments on our new pool, gym and spa facilities, and special mention on Tajul’s assistance – he is truly one of our Stars! We greatly value your loyal patronage and look forward to enamour you with our luxurious hospitality once again. Cheers Frank P Stocek General Manager .