Dear 429Happy, Thank you very much for choosing to stay at the Pullman Kuala Lumpur Bangsar for your recent visit to KL and we really appreciate you taking the time to share your feedback with us. We are very pleased to hear your stay got off to a great start with the warm and friendly service from Yoga, and pleased to hear the executive lounge facilities and service from Dennis and the team had met your expectations and made you feel welcome. I am also glad to hear you found your room to be very well appointed and comfortable for your requirements, your feedback is very motivating for all the team and will be greatly received, thank you. Chef Juzaili really enjoyed his meeting with you and we all look forward to welcoming you back on your next visit to Kuala Lumpur, thank you once again for sharing your experience. Sincerely, Andrew Carlile General Manager