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Balcony - Picture of Shangri-La Mactan, Cebu, Mactan Island

Photo: Balcony

From Review : Top notch service and great views of Shangri-La Mactan, Cebu
Top notch service and great views
A perfect destination
One of the best hotel in Cebu
A very nice and comfortable luxury resort but not an "ultimate" anything..
Huge, Las Vegas Type Property, Well Run
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JIvey82 wrote a review Jan 2017
Toronto, Canada95 contributions26 helpful votes
One thing that really stands out about this hotel is the service. Everyone greets you with a smile and requests are handled with a sense of urgency and care. From the check-in desk to the restaurants to the room service, I always enjoyed interacting with the staff. The views
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Date of stay: January 2017
Response from Shangri-LaResortCebu, General Manager at Shangri-La Mactan, Cebu
Responded Jan 10, 2017
Dear Jlvey82, Stunning review! I’m delighted to know you appreciate our panoramic ocean views, lush greenery and most of all, our service. Please be assured that I have noted your comments on our washroom, especially as we plan future refurbishment of our rooms. The Mactan team and I look forward to welcoming you back here in our tropical pearly gates, so you can rediscover our trademark Shangri-La hospitality once more! All the best, René D. Egle
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