Dear SteVan B, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. I am glad to know that you had a wonderful stay with us and that our staffs were able to attend to your needs keenly. It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. I have shared your feedback with my team and they were pleased to hear about this. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Kristofer Quadros General Manager