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Window View - Picture of Makati Shangri-La, Manila, Luzon

Photo: Window View

From Review : Nice room in a perfect location, but feel unsafe of Makati Shangri-La, Manila
Nice room in a perfect location, but feel unsafe
outdated room
the peninsula as viewed from our room at the shang just below the club floor
still a classic but.........
deluxe room
magic hour as viewed from the room
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pinyohiso wrote a review Jul 2016
Bangkok, Thailand1,239 contribution95 helpful votes
This hotel is impeccable in term of location, room, amenities and buffet breakfast. However, someone tried to enter my room at 8.00 pm while I was in a bathroom. This person pushed the room door several times, lucky enough I always use the door chain. I called the front desk
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Date of stay: July 2016
Response from Alain B, General Manager at Makati Shangri-La, Manila
Responded Sep 21, 2016
Dear pinyohiso I am deeply sorry for the unfortunate incident that you have experienced during your stay. I have called the departments concerned and discussed your comments. Guest feedback provides us the opportunity to see our blind spots, and strive to improve and excel in delighting the most discerning guests like you. I hope to have the chance to welcome you in the hotel on your next trip to Manila. Sincerely,
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