Window View - Picture of Makati Shangri-La, Manila, Luzon
Photo: Window View
From Review : Nice room in a perfect location, but feel unsafe of Makati Shangri-La, Manila
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Guests
Other Recent Reviews
Good experience again
September 2023
A memorable birthday on my dream hotel
September 2023
+7
This hotel is impeccable in term of location, room, amenities and buffet breakfast. However, someone tried to enter my room at 8.00 pm while I was in a bathroom. This person pushed the room door several times, lucky enough I always use the door chain. I called the front desk…
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Date of stay: July 2016
Response from Alain B, General Manager at Makati Shangri-La, Manila
Responded Sep 21, 2016
Dear pinyohiso I am deeply sorry for the unfortunate incident that you have experienced during your stay. I have called the departments concerned and discussed your comments. Guest feedback provides us the opportunity to see our blind spots, and strive to improve and excel in delighting the most discerning guests like you. I hope to have the chance to welcome you in the hotel on your next trip to Manila. Sincerely,
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