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Window View - Picture of Holiday Inn Baguio City Centre, an IHG hotel, Luzon

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From Review : New Hotel with a lot of Potential but still with many Flaws of Holiday Inn Baguio City Centre, an IHG hotel
New Hotel with a lot of Potential but still with many Flaws
Tsk tsk
Oh wait, is that a coffee table or a ... I cant describe.
So much promise... Not
Ving Card Always Defective
‪Holiday Inn - Baguio City Centre‬
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Kamikaze69 wrote a review Feb 2019
Luzon, Philippines275 contributions53 helpful votes
+5
I was a bit skeptic after booking this hotel due to the numerous poor or mediocre reviews it gets. I want to be fair and highlight the pro’s and cons during my 2 night visit. Pro’s - excellent location, new spacious room, complete set of amenities, friendly service. Thats about
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Date of stay: February 2019
Response from Joanne A, General Manager at Holiday Inn Baguio City Centre, an IHG hotel
Responded Mar 18, 2019
Dear timochua, Thank you for staying at Holiday Inn Baguio City Centre. We appreciate you taking the time to write us a review on TripAdvisor. We are pleased to hear that you were able to point out our pros and cons in our hotel. We are very sorry that we were not able to exceed your expectations. We assure you that we are already resolving these issues you mentioned. We hope you will give us another chance to serve you once again. Sincerely, Your Holiday Inn Baguio City Centre team.
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