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Guests
CorruptedSanity wrote a review Mar 2017
Abu Dhabi, United Arab Emirates2,099 contributions1,051 helpful vote+7
The service at this hotel is just terrible. And cleanliness is a huge issue as well. Check in service was good. Otherwise every other interaction with staff was poor. There were dead insects in our room. We booked the room days ahead. They even called is 3 hours before check…
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Date of stay: March 2017
Response from AtanaHotels, General Manager at Atana Khasab
Responded Mar 20, 2017
Dear Valued Guest, I would like to thank you for taking the time to share your feedback regarding your experience here in our Atana Khasab Hotel. Yet it came to our focus that you remained concerned about a few issues that, sadly, affected your overall holiday impression; Sincere apologies about our shortfalls and your remarks has been shared with concerned department heads for further follow up and action. We wish to be able to host you once more in our sunny hotel in order to prove a first class service. Khaled Elwan Cluster General Manager
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