Landscape - Picture of Strand Hotel Swakopmund
Photo: Landscape
From Review : Stunning hotel in gorgeous location! of Strand Hotel Swakopmund
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+3
The hotel is still new, so they are experiencing a few minor teething problems related to staffing. However everyone was incredibly friendly. There are a number of great restaurants with beautiful views to choose from. We stayed for four nights and had a great experience.…
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Date of stay: December 2015
Response from OL-Leisure, General Manager at Strand Hotel Swakopmund
Responded Jan 9, 2016
Dear Freebers We thank you for having stayed at the Strand Hotel Swakopmund. We are so encouraged that you found the hotel to be " a gem of a place" . It also heartwarming to note that over your four day stay , you had a great experience. As a team we are aiming to obtain consistency regardless of our guests' length of stay. We noted your observation of the teething problems relating to staff. As a team we acknowledge this and are aware that working together as a team for the first time and experiencing the first high season together, posed some teething problems which we believe will be ironed out soon. It is also satisfying to note your observation of the staff friendliness and we will encourage and commend this. We are so glad you visited our restaurants and had a positive experience. Yours Sincerely Christoph General Manager
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